Privacy Policy
Governing Cleta Software Solutions LLP (cletasoftware.com)
At Cleta Software Solutions, safeguarding your personal data and digital privacy is fundamental to how we engineer and operate our platforms. This policy outlines our data collection, processing, and security practices.
Privacy Sections
Data Subject Access Requests
To request data export, modification, or account deletion under GDPR/CCPA, email our privacy team:
contact@cletasoftware.comIntroduction & Overview
Cleta Software Solutions ("us", "we", or "our") operates cletasoftware.com (hereinafter referred to as "Service").
Our Privacy Policy governs your visit to cletasoftware.com and explains how we collect, safeguard, and disclose information that results from your use of our Service. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
Key Definitions
SERVICE: The operation of the cletasoftware.com website and associated digital development solutions by Cleta Software Solutions.
PERSONAL DATA: Information about a living individual that allows their direct or indirect identification.
USAGE DATA: Automatically collected telemetry generated through the use of the Service (e.g. page visits, browser metrics).
DATA CONTROLLER: The legal entity determining the purposes of data processing. Cleta Software serves as the Data Controller for your information.
DATA PROCESSORS: Trusted third-party service providers performing specialized tasks on behalf of the Data Controller.
Information Collection and Use
We collect several distinct types of information to provide, maintain, optimize, and secure our software engineering and design services for our global clients.
Types of Data Collected
Personal Identifiable Data
- Full Name & Business Email Address
- Contact Phone Number & Corporate Organization
- Project Scope Requirements, Budget Estimates, & RFP details
- Geographic Country, State, and Office City
Device & Telemetry Data
Internet Protocol (IP) addresses, browser type and version, referrer headers, pages viewed, time spent on features, and diagnostic logs.
How We Use Your Data
- To provide, maintain, and enhance our digital services and software solutions;
- To deliver project estimates, architecture proposals, and milestone invoicing;
- To provide responsive technical support and communications;
- To monitor telemetry, diagnose application errors, and prevent cybersecurity breaches;
- To fulfill contractual obligations and enforce terms of service;
- To send relevant product updates, engineering insights, and service announcements.
Data Retention
We retain Personal Data only for as long as is necessary to fulfill the purposes set out in this Privacy Policy, comply with statutory legal accounting requirements, and resolve ongoing contractual agreements.
International Data Transfers
Your information may be transferred to and maintained on cloud servers located outside your jurisdiction. We implement strict Standard Contractual Clauses (SCCs) and encryption protocols to guarantee equivalent levels of data protection worldwide.
Disclosure of Data
Legal Compliance: We may disclose data if required by law or in response to valid judicial subpoenas.
Corporate Reorganization: In the event of an acquisition or merger, personal data may be transferred subject to existing privacy covenants.
Zero Data Selling: Cleta Software does not sell, rent, or trade client personal information to third-party data brokers under any circumstances.
Data Security & Encryption
We deploy industry-standard TLS 1.3 encryption in transit, AES-256 encryption at rest, principle-of-least-privilege access controls, and automated vulnerability monitoring to ensure maximum data defense.
Your GDPR Rights (European Union & EEA)
Residents of the EU/EEA are entitled to specific rights under the General Data Protection Regulation (GDPR):
- Right of Access: Request copies of your personal data.
- Right of Rectification: Request correction of inaccurate information.
- Right to Erasure ("Right to be Forgotten"): Request complete deletion of personal records.
- Right to Data Portability: Receive your data in a structured, machine-readable format.
CalOPPA & Do-Not-Track Signals
We honor browser Do-Not-Track (DNT) header signals. When a DNT mechanism is activated, we do not plant tracking cookies or deploy behavioral ad pixels.
CCPA Rights (California Consumer Privacy Act)
California residents have the right to request disclosure of categories of collected information and request data deletion without discrimination. Cleta Software maintains a strict zero-sale policy for personal data.
Service Providers & Infrastructure
We partner with enterprise cloud providers (e.g. AWS, Vercel, Cloudflare, Google Cloud) that adhere to stringent SOC2, ISO 27001, and GDPR compliance standards.
Analytics & Performance Monitoring
We utilize anonymized analytics tools (e.g. Google Analytics 4) to monitor site health, load times, and usability trends without capturing personally sensitive user inputs.
Children's Privacy
Our services are engineered exclusively for commercial and professional use. We do not knowingly collect personal information from individuals under the age of 18.
Policy Updates & Notifications
We may periodically revise this Privacy Policy to reflect updated regulatory standards. Any modifications will be posted to this page with an updated effective date.
Data Protection Contact
For privacy inquiries, GDPR/CCPA data requests, or compliance questions, please contact our Data Protection team at contact@cletasoftware.com.